Terms of Service

1. Who Can Use Markly

Markly is intended for students studying CIE A-Level (or equivalent) subjects. If you're under 18, you should have a parent or guardian's permission to use Markly, especially before subscribing to a paid plan.

2. Your Account

• You're responsible for keeping your login credentials secure and for all activity under your account.
• You agree to provide accurate information when creating your account (a real, working email is required for verification).
• We may suspend or terminate accounts that violate these Terms or are used to abuse the service (see Section 5).

3. Free Tries and Subscriptions

• New accounts receive a limited number of free answer checks. Once used, continued access to marking and generative revision material requires a Markly Pro subscription.
• The past paper question finder and the focus timer are not metered - they remain available whether or not you subscribe. We may change which features are free with notice.
• Pro subscriptions are billed monthly through our payment processor, Polar, and renew automatically until cancelled.
• You can cancel anytime - your access continues until the end of the period you've already paid for, and you won't be charged again after that.
• Prices may change with notice; continuing to use Markly after a price change means you accept the new price at your next renewal.
• All payments are final. We do not offer refunds, including for partial or unused billing periods.

4. LLM-Generated Content - Important Limitations

Markly uses a third-party large language model (LLM) to generate marking feedback, explanations, and study materials. Please understand:

• Markly is a study aid, not an official examiner. Marks, feedback, and explanations are LLM-generated estimates based on general CIE conventions - they are not affiliated with, endorsed by, or guaranteed to match Cambridge International's actual grading.
• LLMs can make mistakes. Always cross-check important feedback against your teacher, official mark schemes, or Cambridge's own resources, especially ahead of real exams.
• We are not liable for decisions you make (e.g. how you allocate study time) based on Markly's feedback.

5. Acceptable Use

You agree not to:

• Attempt to bypass free-trial limits, usage restrictions, or payment requirements (e.g. through automated scripts, API abuse, or exploiting bugs).
• Use Markly to submit content that is illegal, abusive, or that infringes someone else's rights.
• Attempt to reverse-engineer, scrape, or extract Markly's underlying prompts, models, or source code.
• Resell, redistribute, or provide commercial access to Markly without our permission.
• Use Markly in a way that could damage, disable, or overburden our systems or those of our providers (Google, Supabase, Polar).

Violating these terms may result in suspension or termination of your account, at our discretion.

6. Intellectual Property

Markly's design, code, and branding are owned by us. The questions, answers, and content you submit remain yours - we don't claim ownership over your work, but by submitting it you allow us to process it (including sending it to our third-party LLM provider) in order to provide the service.

7. Service Availability

Markly is provided "as is." We aim for high uptime but don't guarantee the service will always be available, error-free, or uninterrupted - particularly since we rely on third-party providers (including our LLM provider, Supabase, and Polar) who may themselves have outages.

8. Limitation of Liability

To the fullest extent permitted by law, Markly and its creator are not liable for indirect, incidental, or consequential damages arising from your use of the service, including exam outcomes, data loss, or service interruptions. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim arose.

9. Changes to These Terms

We may update these Terms as Markly evolves. We'll update the "Last updated" date above when we do. Continued use after changes means you accept the updated Terms.

10. Contact Us

Questions about these Terms? Reach out at heymarkly@gmail.com.